Sprinta, operated by KZM Global Ltd, is a platform connecting senders with independent drivers for parcel delivery in Ghana. Users must be 18+, provide accurate details, and secure their accounts. Senders create requests and pay via Mobile Money, while drivers—independent contractors—must hold valid licenses and comply with transport laws. Prices are negotiated directly between users and drivers, with Sprinta not liable for disputes. Prohibited items include illegal or hazardous goods, and violations may lead to suspension. Payments are processed by third parties, refunds follow platform rules, and Sprinta disclaims liability for parcel loss, delays, or damages. Users must act lawfully, avoid harassment, and reviews must be honest.
These Terms & Conditions (“Terms”) govern your access to and
use of the Sprinta mobile application (the “App”), operated by KZM
Global Ltd (“Company”, “we”, “our”, or “us”).
By downloading, registering, or using Sprinta, you agree to be legally
bound by these Terms.
If you do not agree, please do not use the App.
1. About Sprinta
Sprinta is a technology platform that connects:
for parcel delivery services across Ghana.
🚫 Sprinta does not provide delivery services directly and does not
employ drivers.
2. Eligibility
To use Sprinta, you must:
By using the App, you confirm that you meet these requirements.
3. Account Registration
You agree to:
You are responsible for all activities conducted through your account.
4. User Types
4.1 Senders (B2C & B2B)
Senders may:
4.2 Drivers
Drivers are independent contractors, not employees of KZM Global
Ltd.
Drivers are responsible for:
5. Pricing & Negotiation
Sprinta is not responsible for disputes arising from price negotiations.
6. Payments (Mobile Money – MoMo)
Refunds, if applicable, are subject to:
7. Parcel Restrictions
You must not send:
Sprinta reserves the right to suspend accounts involved in prohibited
deliveries.
8. User Conduct
You agree not to:
Violations may result in account suspension or termination.
9. Ratings & Reviews
Users may rate and review each other after deliveries.
10. Limitation of Liability
To the maximum extent permitted by Ghanaian law:
11. Indemnification
You agree to indemnify and hold harmless KZM Global Ltd from any
claims, losses, damages, or liabilities arising from:
12. Data Protection & Privacy (Act
843)
Sprinta processes personal data in accordance with:
By using the App, you consent to lawful processing of your personal data
as described in the Privacy Policy.
13. Account Suspension &
Termination
Sprinta may suspend or terminate your account if:
You may request account deletion at any time.
14. Intellectual Property
All content, trademarks, logos, and software related to Sprinta are the
property of KZM Global Ltd.
You may not copy, modify, or distribute any part of the App without prior
written permission.
15. Third-Party Services
Sprinta may integrate third-party services (e.g., payment providers,
maps).
Sprinta is not responsible for third-party services or their content.
16. Amendments
We may update these Terms from time to time.
Changes will be communicated via the App or other reasonable means.
Continued use of Sprinta constitutes acceptance of updated Terms.
17. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws
of the Republic of Ghana.
Any disputes shall be subject to the exclusive jurisdiction of the courts
of Ghana.
18. Contact Information
KZM Global Ltd
📧 Email: support@sprinta.app
📍 Address: HOUSE NUMBER 36, MANET RD, GENESIS, COURT HOUSE, INSIDE, MARIVILLE,
ACCRA, GREATER ACCRA, GHANA
